phking365 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how phking365 ("phking365," "we," "us," or "our") collects, uses, discloses, and safeguards personal information obtained from users ("you" or "Player") of the phking365 website at phking365.asia and all associated services (collectively, the "Platform").

phking365 is committed to protecting your privacy in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC). By registering an account or using the phking365 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with the phking365 Terms and Conditions, which govern your use of the Platform.

2. Personal Data We Collect

phking365 collects the following categories of personal data from players and visitors:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number).
• Contact Data: Philippine mobile number, email address, and residential address (including city, province, and postal code).
• Financial Data: GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), and transaction history on the phking365 Platform.
• Account Data: phking365 username, account registration date, login history, session duration, game history, wagering records, and bonus usage.
• Technical Data: IP address, device type, operating system, browser type and version, time zone, and cookies or similar tracking technologies.
• Communications Data: Records of your communications with phking365 customer support, including live chat transcripts, emails, and support ticket history.
• Verification Data: Copies of identity documents, selfies, and proof of address submitted during KYC (Know Your Customer) verification.

phking365 collects data directly from you during registration and account use, automatically through cookies and tracking technologies, and from third-party identity verification and payment processing partners.

3. How We Use Your Personal Data

phking365 uses your personal data for the following purposes:

• To create and manage your phking365 account and verify your identity and eligibility.
• To process deposits, withdrawals, and other financial transactions on the Platform.
• To provide, maintain, and improve the phking365 Platform and its features.
• To communicate with you regarding your account, transactions, promotions, and Platform updates.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct.
• To comply with legal and regulatory obligations, including PAGCOR licensing requirements and NPC data protection obligations.
• To enforce the phking365 Terms and Conditions and other applicable policies.
• To conduct responsible gaming monitoring and implement player protection measures.
• To analyze Platform usage and improve user experience through aggregated, anonymized analytics.
• To send you marketing communications about phking365 promotions and offers, where you have provided consent or where permitted by applicable law.

4. Legal Basis for Processing

phking365 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you, including account management, transaction processing, and Platform operation.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, PAGCOR licensing conditions, and NPC obligations.
• Legitimate Interests: Processing necessary for phking365's legitimate business interests, including fraud prevention, security monitoring, and Platform improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

phking365 does not sell your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML compliance service providers engaged to verify player identity and prevent fraud.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where required by law or regulatory obligation.
• Law Enforcement: Philippine law enforcement agencies, where required by valid legal process, court order, or to protect the rights and safety of phking365 or third parties.
• Technology Service Providers: Cloud hosting, cybersecurity, and analytics providers engaged by phking365 under strict data processing agreements that prohibit unauthorized use of your data.

All third parties with whom phking365 shares personal data are required to maintain appropriate technical and organizational security measures and to process data only for the specified purpose.

6. Data Retention

phking365 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account relationship with phking365 and for a period thereafter as required by applicable law.

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR requirements.
• KYC verification documents are retained for a minimum of five (5) years following the end of the business relationship.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Technical and log data is retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, phking365 will securely delete or anonymize your personal data in accordance with our data disposal procedures.

7. Data Security

phking365 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the phking365 Platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the phking365 Platform.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While phking365 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the confidentiality of your phking365 account credentials.

8. Cookies & Tracking Technologies

phking365 uses cookies and similar tracking technologies to enhance your experience on the Platform. The following types of cookies may be used:

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings to personalize your phking365 experience.
• Analytics Cookies: Collect anonymized data about how players use the phking365 Platform to help us improve performance and user experience.
• Security Cookies: Used for fraud detection and prevention purposes.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the phking365 Platform. phking365 does not use third-party advertising cookies or share cookie data with advertisers.

9. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phking365:

• Right to be Informed: The right to be informed of how your personal data is collected, used, and processed by phking365.
• Right of Access: The right to request a copy of the personal data phking365 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to phking365's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe phking365 has violated your data privacy rights.

To exercise any of these rights, please contact phking365 support at [email protected]. phking365 will respond to all data rights requests within thirty (30) days.

10. Children's Privacy

The phking365 Platform is strictly intended for adults aged 21 years and above. phking365 does not knowingly collect personal data from individuals under the age of 21. If phking365 becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the phking365 Platform, please contact phking365 support immediately at [email protected].

11. Third-Party Links

The phking365 Platform may contain links to third-party websites or services. phking365 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to the phking365 Platform.

12. Updates to This Policy

phking365 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, phking365 will notify registered players via the contact details associated with their account or by posting a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page.

Your continued use of the phking365 Platform following notification of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how phking365 protects your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way phking365 handles your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the phking365 Platform
• Response Time: phking365 aims to respond to all privacy-related inquiries within 30 days

If you are not satisfied with phking365's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through their official channels.

This Privacy Policy was last updated in May 2026 and supersedes all previous versions.